1. Information We Collect

We may collect the following information:

Full name

Email address

Phone number

Billing information

Appointment booking details

Medical or treatment-related information relevant to your service

Website usage information through cookies and analytics

2. How We Use Your Information

We use your information to:

Process appointments and bookings

Provide treatments and consultations

Contact you regarding appointments

Send booking confirmations and reminders

Process payments

Improve our services and website experience

Meet legal and regulatory obligations

3. Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store full card details on our servers.

4. Appointment & Cancellation Records

When booking with us, we may keep records relating to:

Appointment history

Payment records

Cancellation history

Refund requests

Please note:

If an appointment is cancelled within 48 hours of the scheduled appointment time, payments and deposits are recorded as non-refundable under our booking policy.

5. Sharing Information

We do not sell your personal information.

Your information may be shared only when necessary with:

Payment processing providers

Booking system providers

Legal authorities when required by law

Professional service providers assisting business operations

6. Data Security

We use appropriate security measures to protect your information from unauthorised access, loss, misuse, or disclosure.

However, no online system can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies to improve user experience and collect website analytics.

You can disable cookies through your browser settings.

8. Your Rights

Under UK data protection laws, you may request:

Access to your personal data

Correction of inaccurate information

Deletion of personal data where legally permitted

Restriction of data processing

Withdrawal of consent where applicable

9. Data Retention

We keep customer records only as long as necessary for business operations, legal compliance, and customer service purposes.

10. Third Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites.

11. Policy Updates

We may update this Privacy Policy periodically.

Any updates become effective immediately when published on our website.

12. Contact Us

If you have questions regarding this Privacy Policy, contact:

Body Contour LDN

Email: [Insert Email Address]

Website: http://www.bodycontourldn.co.uk